Technical Operations Manager

About the position

Technical Operations Manager
Roodepoort, Gauteng
Salary Package (CTC) R50 000 - R60 000
Includes medical aid contribution, provident fund (5% employee / 5% employer),
Plus 13th cheque, and discretionary performance bonus.
Job Overview
We are seeking an experienced Technical Operations Manager to lead and optimise end-to-end operational functions, including technical teams, service delivery, warehouse, workshop, and technical support.
This role is responsible for driving operational efficiency, service excellence, cost control, and team performance within a fast-paced technical services environment.

• Lead and manage all operational departments (Technical, Service, Warehouse, Workshop, and Support)
• Drive operational efficiency, process improvement, and service excellence
• Oversee installation, maintenance, repairs, and technical service delivery standards
• Manage warehouse operations including stock control, logistics, and asset management
• Ensure effective technical support and timely issue resolution
• Develop and manage operational budgets and cost controls
• Optimise resource allocation to improve profitability and efficiency
• Lead, mentor, and develop departmental managers and teams
• Conduct performance management and drive accountability across teams
• Ensure compliance with company policies, industry standards, and procedures
• Prepare operational reports for senior management
• Engage with key clients and stakeholders to ensure high service levels
• Support business growth, projects, and operational expansion initiatives

Minimum Requirements