BUSINESS ANALYST

Job purpose:

To ensure the vision and strategy of the company by documenting, developing, and implementing innovative business processes and models. This role identifies process improvement opportunities to enhance the functioning of the company in alignment with its strategic objectives and regulatory requirements, ensuring business benefits are achieved through measurable success.

Main Output and Responsibilities

Elicit and Analyse business requirements:

• Work closely with business stakeholders to understand their needs, objectives, and challenges.
• Elicit, document, and analyze business requirements, processes, and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.

Solution Design:

• Collaborate with technology teams to design solutions that meet business needs.
• Propose innovative and practical solutions to address business challenges.
• Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.

Stakeholder Communication:

• Serve as a liaison between business stakeholders and technology teams.
• Communicate complex technical concepts to non-technical stakeholders.
• Present findings, recommendations, and project updates to various audiences.

Documentation:

• Create detailed documentation including business requirements, process flows, use cases, and user stories.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.

Project Management:

• Collaborate with project managers to define project scope, objectives, and deliverables.
• Assist in project planning, estimation, and resource allocation.
• Monitor project progress and identify potential risks or deviations from the plan.

Quality Assurance:

• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Ensure that delivered solutions meet the specified requirements and are of high quality.

Process Improvement:

• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and assist in their implementation.

Qualifications and Requirements

• Bachelor's degree in engineering, Commerce, or a related field.
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.
• MBA/MBL is an advantage.
• Six sigma green/black belt.
• Minimum of 5 years' experience as a process engineer involved with assessing, mapping, and optimizing business processes.
• Minimum of 5 years' experience in data analytics, business model design, business process development or improvement, strategic business case development, translating of strategies into a business /operating model and operationalization of new business process solutions.
• Minimum of 5 years' experience in facilitating workshops with business users to gather requirements and validate designs.
• Minimum of 5 years' experience proven experience as a Business Analyst or in a related role.
• Minimum of 5 years' experience in Agile tools like Jira Confluence, SAFe, and Aris.
• Minimum of 5 years' experience in applying process modeling standards.
• Knowledge and exposure to business process transformation and integrating technologies.

Desired Skills:

• Communicating
• Business analysis

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Degree