Customer Support Agent
Salary
R15 000 – R20 000 per month
Job Type
full time
Posted
6 days ago
Closing date
7 Jul 2026
Job Description
As a Customer Support Agent at Takealot, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with their queries and ensure a positive experience when interacting with Takealot’s services.
Key Responsibilities
- Respond to customer inquiries via phone and email.
- Provide accurate information regarding products and services.
- Handle customer complaints and provide appropriate solutions.
- Maintain customer records to ensure an up-to-date database.
Requirements
- Proven experience in a customer support role.
- Excellent verbal and written communication skills.
- Ability to use customer support software and tools effectively.
- Strong problem-solving skills.
About the employer
Takealot
Takealot is a hiring organisation operating in Durban within the customer service sector. They are currently recruiting for the Customer Support Agent role advertised on this page. Visit the official application link for more about the company, its culture and the team you would be joining.
Interested in this role at Takealot?
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