Property Manager - Commercial

About the position

• Oversee new leases, renewals, and expansions within the allocated property portfolio
• Achieve budgeted renewal escalations and revenue growth targets
• Ensure leases are renewed before expiry dates
• Manage monthly and indefinite tenants in line with agreed targets
• Improve year-on-year tenant retention
• Ensure strict adherence to lease agreements and manage tenant breaches effectively
• Prepare and review lease documentation to ensure accuracy and compliance
• Manage tenant vacates, ensuring units are vacated timeously both physically and administratively
• Oversee vacate inspections and reinstatement processes within agreed timeframes
• Ensure vacant units are well maintained and in a lettable condition
• Build and maintain strong, professional relationships with tenants

• Manage and oversee a designated commercial property portfolio
• Upgrade identified tenants to the required operational and compliance standards
• Maintain and improve the quality of buildings through effective maintenance planning
• Identify buildings requiring upgrades and participate in project meetings where required
• Maintain awareness of ongoing projects within the portfolio
• Conduct regular building inspections (minimum bi-weekly)
• Compile and submit required reports timeously, including site visit reports and portfolio reports
• Support credit control processes and assist in managing tenant arrears
• Participate in the annual budgeting and forecasting process
• Manage operational expenses to achieve Net Property Income targets
• Attend and contribute to management and reporting meetings
• Ensure effective supervision and development of building staff in line with HR policies
• Complete all administrative tasks required for effective property management

• Respond to internal and external queries professionally and efficiently
• Deliver a high standard of customer service to tenants, clients, and stakeholders
• Maintain positive working relationships with team members and internal departments
• Actively contribute to community-building initiatives within the portfolio

• Oversee basic technical and maintenance matters
• Ensure compliance with relevant municipal legislation, building regulations, and health and safety requirements
• Monitor service providers and onsite staff performance
• Ensure properties are managed in line with industry best practices