Learning Administrator x 2 (Based in Sishen and Kolomela)

Here’s an exciting opportunity to join us as our GSS PS Global as a learning Administrator. This vital role will see you enable and drive best practice service excellence and embed a learning culture within Global Shared Services People Services (GSS PS) to support the transfer of knowledge and standardise ways of working to continuously improve service efficiency and effectiveness.

We have high standards. You’ll ensure we meet them.

GSS People Services’ focus is to provide the best people solutions fit for a rapidly changing business environment today and in the future for Anglo American and De Beers.

Our goal is to simplify, standardise, optimise and automate end-to-end HR processes that deliver a consistent service to the business and ensure accountability and governance for end-to-end services and solutions. GSS People Services' vision is to create an improved partner experience with the business to create best in class service delivery.

• Learning Management System course maintenance for Facilitator Based Training and Computer Based Training (New course creation, amendments, classroom scheduling etc.).
• SAP Qualification Maintenance (New qualifications, amendments etc.).
• Management of Assignment Profiles
• Processing of course nominations - bulk or individual requests.
• Verification of course approval.
• Processing of Participant Registers.
• Processing of Attendance Registers.
• Verification of new/renewal of qualifications.
• Processing of new/renewal of qualifications - bulk or individual.
• Learning Management System(s) query management and resolution.
• Learning reporting.
• Participate in scheduled audits to ensure system and process integrity.
• Course and Qualification creation (On SAP & LMS)
• Actively participate and contribute in the use of Anglo-American Operating Model tools by ensuring compliance with GSS standards.
• Knowledge transfer to entry-level Learning Administrators to build experience and knowledge to enable service delivery.
• Close gaps on auditing findings.
• Investigation and resolution of learning system errors.
• Incident Management: Report, review and mitigating measures put in place and closed out.
• Troubleshooting and problem solving through active peer and team collaboration.
• Provide accurate information to support client queries.
• Respond to requests (prioritizing as appropriate), investigating problems and developing remedial plans to resolve queries that have been escalated.
• Stakeholder engagement and management.

• Matric / Grade 12
• Have /Studying towards a relevant B.Degree advantageous
• 2-3 years Learning Admin experience
• Learning Management System (LMS) is required
• Knowledge of SAP systems is required.
• Strong proficiency in Microsoft Office required
• Strong work ethic and ability to work effectively in a fast-paced environment with excellent interpersonal skills